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Mental Health Helplines

Support for families and carers:

Helplines:

  • Free Australia-wide crisis support and suicide prevention service

    13 11 14 (24 hours)

    Text: 0477 131 114 (24 hours)

    Lifeline online crisis chat (from 7pm to 12am)

  • Free Australia-wide service for people affected by suicide

    1300 659 467 (24 hours)

    Online and video chat is also available on the website.

  • Free counselling and support for people in Victoria.

    1300 651 251 (24 hours)

    Online and video chat is also available on the website. 

  • 24/7 national crisis line support for Indigenous Australians.

    13 92 76 (24 hours)

  • 1800 737 732

  • Problems in a practical and effective way.

    1300 78 99 78 (24 hours)

    Online and video chat is also available via their website.

    http://www.mensline.org.au/

  • 1800 811 811

  • 1800 819 817

  • 1300 60 60 24.

Support for children and young people:

  • Free, private and confidential phone and online counselling service for young people aged 5 to 25

    1800 551 800 (24 hours)

    Web chat counselling

    Email counselling (checked 8am to 10pm daily)

Relationship and grief support:

  • Relationship support services for individuals, families, and communities.

Support for survivors of childhood trauma:

  • Information, support, or referral for adult survivors of childhood trauma and abuse

    1300 657 380 (9am to 5pm)

Eating disorders support:

  • Counselling and treatment referral for people with eating disorders, body image, and related issues.

    1800 33 4673 (8am to 12am)

Veterans support:

  • Free and confidential counselling to anyone who has served at least one day in the ADF, and their families

    1800 011 046 (24 hours)

Support for Addictions (Alcohol, Drugs):

Support and resources for culturally and linguistically diverse people:

General mental health support:

  • https://www.betterhealth.vic.gov.au/mental-health-and-wellbeing-connect

    Mental Health and Wellbeing Connect is a new service dedicated to those who are supporting people living with mental health and/or substance use challenges or psychological distress.

    Click the above link for full details of the 8 Centre's across Victoria

  • Free mental health and wellbeing support for all Victorians

    1800 595 212 (8.30am to 5pm weekdays, except public holidays)

  • Free mental health and wellbeing information and support for all in Australia

    1300 22 4636 (24 hours)

    Online chat is also available on the website

    https://www.beyondblue.org.au/get-support/talk-to-a-counsellor/chat

  • Provides a range of services including a hotline, online forums, referrals, workplace resources and advocacy about complex mental health issues

    1800 187 263 (10am to 10pm weekdays)

Support for anxiety and depression:

  • Anxiety and OCD Helpline

    1300 269 438 (10am to 7pm weekdays)

  • Phone and online service for people with stress, worry, anxiety, low mood or depression

    1800 61 44 34 (8am to 8pm weekdays, 8am to 6pm Saturday)

Grief Support:

  • Telephone and online counselling services, as well as programs for children

    1300 845 745 (6am to 12am)

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